Policies

Cancellation Policy

Free cancellation is allowed within 72 hours of booking. Cancellations after 72 hours will incur a 30% charge, and same-day cancellations will incur a 50% charge. Reservation extensions are possible only if available—please notify us in advance.

Inconvenience Fees: If guests leave early, a breaking fee applies, including a 7% referral fee (if paid to agents) and a 10% inconvenience fee. Refundable deposits will be returned 24-48 hours after check-out.Same day cancellation is forfeiture of the money if canceled after check in time. Thanks for your understanding

Residence Policy

Guests should dress modestly when outside their Apartments. Maximum occupancy is 25 people per apartment, and loud music must end by 10 pm, limited to the apartment. No pets, gambling, weapons, explosives, flammables, poisons, or drugs are allowed. Smoking is permitted only in designated areas like the courtyard and poolside. Vehicles without number plates or dealer numbers are not allowed on the property. Guests are responsible for any damage or loss of property, which will be deducted from the refundable deposit. Bedrock Residencies is not liable for any losses. Check-in is at 2:00 PM, and check-out is at 12:00 PM. Thanks for your cooperation

Extension Policy

To extend your stay, please provide 24-hour notice before your original check-out date. Extensions are subject to availability and cannot be guaranteed. Let us know in advance, and we’ll do our best to accommodate your request.Thank you for your understanding.

Refundable Deposit Policy

Refundable deposits will be processed and returned within 48 hours after check-out, provided there are no outstanding charges or damages.If you have any questions, please don’t hesitate to contact us.