Frequently Asked Questions

FAQ

What's your policy regarding cacellations?

If your travel plans change, you can cancel or modify your reservation in accordance with the hotel's cancellation policy as stated during the reservation process.

Will I be charged for extra guests occupying my room?

Room rates vary by date and by the number of adults occupying a single room. To accommodate more guests, you need to change your reservation. You will be notified of any additional charges prior to confirming your updated reservation.

Is there a minimum age requirement to reserve a hotel room?

The minimum age requirement of 21 years old. Please call prior to your arrival to make any necessary arrangements. Direct phone numbers can be found in your confirmation email or on the respective information page.

Where can I find maps directions to Bedrock?

Go to our “Contact” page. Here, you’ll find our contact details on the page.

Can I reserve more than one roon when booking online?

Yes, you can book up to five rooms at a time. Please see our contact page if you wish to order Six or more rooms.

Do I need an account to make a reservation online? How long does it take to get an account?

You will need to create an account as part of the online reservation process. It only takes a few minutes to set up your account using an email address and password. Once done, you can personalize your “My account” page and view transaction and reservation information.

How do I indicate a special request with my reservation?

Please note all preferences and requests in the “Add comment” area when making a reservation. We will do everything possible to accommodate your request.